Child Safety Standards

Effective Date & Last Updated: October 13, 2026

This Child Safety Standards Policy applies directly to the mobile application Chat Aura (Package ID: com.chataura.app), developed and published by Chat Aura (Developer: Chat Aura / Contact: Jameel Ahamad) as displayed on the Google Play store listing. We are committed to fostering a safe, respectful, and protected digital environment for all users and complying fully with Google Play's Child Safety Standards Policy.

1. Strictly Prohibited Content & Behaviors (CSAE / CSAM)

The following acts are strictly and explicitly prohibited on Chat Aura across all features, including live voice party rooms, video streams, direct messaging, user profiles, status updates, avatars, and audio transmissions:

• Child Sexual Abuse Material (CSAM): Creating, uploading, transmitting, displaying, possessing, linking to, or distributing any visual or audio depiction of sexually explicit conduct involving a minor (any person under the age of 18).
• Child Sexual Exploitation and Abuse (CSAE): Any form of sexual abuse, commercial exploitation, sex trafficking, or endangerment targeting a minor.
• Child Grooming & Seduction: Engaging in manipulative, deceptive, or predatory communication with minors to establish trust or emotional connection for the purpose of sexual exploitation, abuse, or illegal contact.
• Sexual Solicitation of Minors: Requesting, offering, negotiating, or facilitating sexual acts, explicit imagery, nude media, or sexual services involving or directed at a minor.
• Sextortion & Predatory Blackmail: Threatening to expose explicit imagery or personal data of minors for coercion, harassment, or extortion.
• Synthetic & Illustrated Exploitation: Distributing or displaying computer-generated, AI-synthesized, illustrated, cartoon, or animated representations of minors in sexually explicit scenarios.

2. Minimum Age Requirements & Underage Protection

Chat Aura is strictly intended for users who are 13 years of age or older (or the legal age of digital consent in the user's jurisdiction, whichever is greater):

• Users under 13 are strictly prohibited from creating accounts or accessing the platform.
• Accounts identified as belonging to or operated by children under 13 are immediately deleted upon detection.
• All minors between 13 and 17 years of age are protected by rigorous safety restrictions, strict UGC moderation, and immediate intervention upon any report of inappropriate communication.

3. In-App User Reporting Procedures

Chat Aura provides multiple prominent, instant in-app reporting tools so users can report child safety violations, suspicious conduct, or CSAE immediately:

A. Reporting in Live Voice & Video Party Rooms

1. Tap on the offending user's avatar on the microphone seat or in the room members list.
2. In the profile dialogue that appears, tap the Report (Flag / Shield) icon.
3. Select "Child Safety / CSAE Violation" from the report categories list.
4. Tap Submit Report. The report is immediately dispatched with the highest priority to our 24/7 Safety Team, and the room host and moderators are notified to mute or remove the user instantly.

B. Reporting in Direct Messaging (1-to-1 Chat)

1. Inside any private conversation, press and hold the offending message, or tap the three dots (⋮) in the top-right header.
2. Select "Report User / CSAE".
3. Confirm your submission. The report includes encrypted transmission context for moderator verification, and the offending user is automatically muted and blocked from contacting you.

C. Reporting User Profiles

1. Open the user's public profile card.
2. Tap the three dots (⋮) or the Report button.
3. Select "Child Sexual Abuse or Exploitation (CSAE)" and submit.

D. Emergency Safety Officer Escalation (Email)

Users, parents, guardians, and third-party safety organizations can report urgent CSAE matters directly to our designated safety desk at chataura05@gmail.com with the subject line [URGENT CSAE REPORT]. Include the reported user's Aura ID, room ID, timestamp, and relevant screenshots for expedited verification.

4. 24/7 Moderation & Proactive Detection Systems

We deploy a multi-layered detection infrastructure to safeguard our platform in real time:

• Automated Text & Keyword Filtering: Real-time filtering scans public chat streams, nicknames, room titles, and profile bios to intercept predatory language, solicitation, and abusive keywords before delivery.
• Media Hashing & Safety Checks: Avatars, profile media, and room cover images are screened prior to publication.
• Real-Time Stream Moderation: Party room audio and video streams powered by Agora RTC are monitored 24/7. Rooms flagged for policy violations are frozen and terminated instantly.
• Priority Queue for CSAE Reports: All reports flagged under Child Safety bypass standard tickets and are routed immediately to trained child safety specialists.

5. Enforcement Protocols & Penalties

Confirmed violations of our Child Safety Standards result in swift and irreversible enforcement:

• Permanent Lifetime Account Ban: The violating user's account is immediately and permanently terminated.
• Hardware & Device Blacklisting: The violator's device identifiers (including hardware ID and Android ID) are permanently blacklisted to prevent re-registration.
• IP Address Blocking: The originating IP addresses are blocked from communicating with our servers.
• Asset & Wallet Forfeiture: All in-app virtual items, diamonds, coins, gems, and VIP memberships are irreversibly forfeited without refund.
• Evidence Preservation: Account logs, registration data, device fingerprints, and offending materials are securely sealed and preserved for statutory law enforcement handover.

6. Mandatory Reporting to NCMEC & Law Enforcement

In accordance with applicable statutory duties, Google Play developer policies, and international child welfare treaties:

• Chat Aura reports all confirmed instances of Child Sexual Abuse Material (CSAM) and Child Sexual Abuse and Exploitation (CSAE) to the National Center for Missing & Exploited Children (NCMEC) CyberTipline.
• We fully cooperate with local, national, and international law enforcement agencies (including the Cyber Crime Division of India, Interpol, and regional child protection authorities) by providing preserved digital evidence pursuant to valid legal process.

7. Designated Child Safety Point of Contact

For inquiries, lawful law enforcement requests, or urgent safety concerns regarding our Child Safety Standards, contact our Child Protection Officer: